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AWS gets a chatbot – TechCrunch



Amazon AWS The cloud computing arm today announced the launch of the beta version of the AWS chatbot, a small talkative gossip that slips on its loose and Amazon channels and can inform you about any problem with your AWS resources.

It's hard to imagine DevOps teams using Slack or similar tools, so it's really a surprise that AWS, which has long offered all the tools to create chatbots, hasn't launched a similar service before.

The bot is linked to the Amazon Simple Notification Service (SNS), which in turn allows you to integrate it with other AWS services. At this time, that list includes Amazon Cloudwatch, AWS Health, Budgets, Security Hub, GuardDuty and Cloud Formatting. That is not exactly all AWS services, but it covers most of the bases for companies that want to monitor their AWS implementations.

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"DevOps teams widely use chat rooms as communication centers where team members interact with each other and with the systems they operate," writes AWS product manager Ilya Bezdelev in today's announcement. “The bots help facilitate these interactions, delivering important notifications and transmitting user commands to the systems. Many teams even prefer that operational events and notifications be made through chat rooms where the entire team can view notifications and discuss the next steps.

In a good way, it takes a little work for everything to be set up for the AWS chatbot to work.

At this time, however, all this also seems to be a one-way street. You can receive alerts from Slack, but at least in the beta version, you can send any command to AWS yet. That means this chatbot likes to talk but is not yet a listener. However, we most likely can see more of that functionality once it reaches general availability.


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